Pioneering Indonesian Offshore Support
Wintermar operates a mixed fleet of 60+ Indonesian-crewed vessels with overlapping compliance obligations from international regulators and Oil & Gas clients.
“Required reliable PMS software for documentation, audits, and maintenance tracking in order to maintain contract eligibility.”
The Challenge
Strangled by Years of Poor Implementation
System & Implementation History
Signed first with NS5 in 2005, then later with TM Master in 2019. Complex system design and a lack of local support led to poor adoption.
Maintenance & Operational Reliability
Machinery breaking down from neglect despite months of fraudulent 'perfect' maintenance completion records.
Data & Process Issues
Disorganized item database with duplicates and inactive parts. Requisitions frequently fulfilled incorrectly, with hundreds never closed.
People & Cost Challenges
No standardized training, crew confused by different workflows. High ongoing cost with limited actual operational benefit.
The Solution
Developing Exactly What Was Required
- Collaborative workshops with Wintermar technical and operations teams
- On-site vessel visits to observe real maintenance and crew routines
- Simplified job scheduling and requisition to match existing crew routines
- Created a standardized, hybrid database of items, tasks, and intervals
- Local training ensured adoption across vessels and departments
The Results
Success at Record Speed
“Tablet-based platform allows crew to focus on sailing the ship rather than filling in paperwork.”